---
title: "Using a Payment Demand (“Påkrav”) as an Enforcement Basis in Kredin"
url: "https://support.kredin.no/en/article/using-a-payment-demand-pakrav-as-an-enforcement-basis-in-kredin"
language: "en"
last_updated: "2026-02-06T13:46:37.280Z"
---

# Using a Payment Demand (“Påkrav”) as an Enforcement Basis in Kredin

In some cases, there is no existing enforceable basis for collection — for example, when there is no standard invoice, contract, or other written payment obligation.  
In such situations, a **payment demand (påkrav)** can be used to establish a valid enforcement basis, allowing the claim to be collected under the Norwegian Enforcement Act once the payment demand has fallen due.

## **What is a Payment Demand?**

A *påkrav* is a written demand for payment in which the creditor clearly states:

-   what amount is owed
-   why the claim exists
-   which payment deadline applies

If the debtor does not dispute the claim within the given deadline, the payment demand is considered **undisputed**, and can be used as an enforcement basis for legal collection (attachments, bankruptcy petitions, or conciliation board claims).

### **Example of a Payment Demand**

> **Payment Demand – Claim for Refund of Credit Note**
> 
> We refer to credit note no. \[xxx\], dated \[date\], issued by you, where the amount of NOK \[amount\] has still not been refunded.  
> The credit note constitutes an undisputed monetary claim and should have been refunded without undue delay.
> 
> We hereby request that the amount be paid within 14 days from receipt of this notice.
> 
> If payment is not made within the deadline, collection of the claim will be initiated without further notice.
> 
> \[Payment information\]
> 
> Kind regards,  
> (company)

* * *

## **How to Register a Payment Demand in Kredin**

You can create a case based on a payment demand by using the **Invoice/claim** claim type, even if no standard invoice exists.

-   Go to **\+ Start new case**
-   Choose whether the claim is against a private individual or a company

-   Add the customer information
-   Select the claim type **Invoice/claim**
-   In the **Invoice number** field, enter a free-text reference, e.g.:  
    ***“Payment demand dated 01.12.2025 regarding missing refund of credit note 12345”***
-   Enter the principal amount, due date of the payment demand, and other details as normal

When the payment demand falls due without objections, you have a standard claim that can proceed through the full process in Kredin. For enforcement steps (attachment, bankruptcy, or conciliation board filing), the payment demand must be attached as the **enforcement basis**.

### **If the Debtor Disputes the Claim**

If the debtor provides objections (a dispute), follow the same procedure as for any other disputed claim:  
[https://support.kredin.no/nn/article/om-forliksklage-tvist-i-kravet](https://support.kredin.no/nn/article/om-forliksklage-tvist-i-kravet)